Public policy

Privacy Policy

Mosman College Pty Ltd | RTO Code 46492 | CRICOS Provider Code 04407M

Privacy Policy

Provider: Mosman College Pty Ltd

RTO Code: 46492

CRICOS Provider Code: 04407M

Contact: office@mosman.group

Effective date: 19 April 2026

Review date: 19 April 2027

Document status: Public website release

1. Purpose

Mosman College respects the privacy of students, prospective students, staff, contractors, and other stakeholders and handles personal information in accordance with applicable privacy and VET regulatory requirements.

2. What Information We Collect

Mosman College may collect personal information needed to:

  • respond to enquiries and applications
  • process enrolment and issue offers
  • deliver training and assessment
  • provide student support and welfare assistance
  • issue qualifications, statements, transcripts, and related records
  • meet legal, regulatory, funding, reporting, and quality assurance obligations

3. Why We Collect Information

Personal information is collected so Mosman College can administer and deliver vocational education and training services and comply with obligations that apply to a registered training organisation and, where relevant, a CRICOS provider.

If required personal information is not provided, Mosman College may not be able to proceed with enrolment or provide the requested service.

4. Disclosure of Information

Mosman College may disclose personal information where authorised or required by law. Depending on the student's circumstances, this may include disclosure to:

  • government departments and agencies
  • VET regulators
  • the National Centre for Vocational Education Research (NCVER)
  • the National VET Data Collection and related reporting bodies
  • tuition protection bodies where relevant
  • third parties authorised under the student's written agreement or applicable law

5. VET Data and Student Identifiers

As an RTO, Mosman College may collect and use information required for VET reporting, transcript services, Unique Student Identifier processes, and related administration in accordance with applicable law.

6. Website and Online Enquiries

Where a person submits information through a website form, email, or online enquiry process, that information may be used by Mosman College to respond to the enquiry, provide course information, and manage related admissions or student service processes.

7. Access and Correction

Individuals may request access to their personal information or request correction of inaccurate, incomplete, or out-of-date information, subject to lawful limits and identity verification requirements.

8. Security and Retention

Mosman College takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, and disclosure. Records are retained and managed in accordance with Mosman College's records management obligations and applicable legal requirements.

9. Privacy Questions or Complaints

Questions or complaints about privacy should be directed to `office@mosman.group`.

Mosman College will handle privacy concerns through its approved internal process. If a person is not satisfied with the outcome, Mosman College may provide information about any further complaint options relevant to the circumstances.

10. Related Documents

  • current student handbook
  • current written agreement
  • current records management arrangements
  • current Complaints and Appeals process

For assistance, contact `office@mosman.group`.

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